· Customer Grievance Management ·

Raise a Complaint, Get Resolution

Every voice matters. Submit your grievance below — we acknowledge within 24 hours and aim to close every case within 15 working days, per our Customer Grievance Management Policy.

Same Day
Complaint Registration
24 Hours
Acknowledgement to Customer
48 Hours
Investigation Initiation
7 Days
Resolution Attempt
15 Days
Final Closure

Complaint Form (SF-NI-CGM-CCF-001)

Fields marked * are required.

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